Description
If you do not use a repair service within the term, you benefit from an extension of the guarantee to 3 years.
Damage that is covered
Normal wear, water damage, fall damage, flyaway (drone is no longer found after falling or signal loss)
Conditions in detail:https://www.DJI.com/de/service/djicare-refresh/INFO#terms
Covered products
Drone, Gimbal with camera, Propeller, Battery pack
(Remote control is not included)
Self -participation in the use of the repair
Exchange fee: € 99
Exchange fee on Flyaway: € 359
completion
You can wrap the damage directly DJI from By entering the serial number of your drone here:https://repair.DJI.com/repair/index
DJI Take over the return shipping and send you a silt.
As a rule, the entire exchange process only takes a few days.
Guarantee extension!
Extension of the manufacturer's guarantee from 2 to 3 years if DJI Care is not used.
activation
DJI Care must be within 48 hours after theactivation (i.e. commissioning) of your drone!
You always get the code from us digitally per E-Mail so that you can activate it in good time
Activation page:https://service.DJI.com/Care/Active
Later activation
Even if you have activated the drone more than 48 hours ago DJI Care still buy by carrying out a video check.
More information here:https://service.DJI.com/djicare/customerupload
renewal
You can DJI Care Extend to a total of 3 years for a year!
The extension is possible at the latest 15 days after expiry.
Scope of delivery:1x DJI Care Refresh (DJI Air 3) 2 years